Refund policy
Return and Refund Policy
All sales are final. Every piece in our shop is pre-owned and one of a kind, so we do not accept returns or exchanges, and we cannot offer refunds for change of mind, fit or preference. We are always happy to answer questions and send extra photos before you buy.
Authenticity guarantee
Every item is inspected before it ships. If an item you purchased from us is found to be inauthentic by a reputable third-party authentication service, you will receive a full refund.
How to make an authenticity claim
- Contact us within 3 days of delivery (based on the carrier's tracking).
- Include your order number and written documentation from the third-party authenticator stating that the item is not authentic.
- Keep the item in the condition it arrived in, with all tags, packaging, dust bags and accessories.
Once your claim is approved, we will send you return instructions. Your refund will be issued to your original payment method after we receive the item back.
Claims made more than 3 days after delivery, or without supporting documentation, cannot be accepted.
Questions? Please reach out through our Contact page.